Global Reporting Initiative

Tópicos materiais - Environment

To support us in this management, we hire third-party companies that collect and properly dispose of waste in the operations of the DCs and RD Saúde Campus, in addition to collecting and properly disposing of hazardous items in pharmacies.

We use an information system, managed by the Sustainability area, to monitor indicators and ensure compliance with applicable regulations.

In 2023, we started a pilot project in 20 pharmacies to manage general waste generated, using zero landfill as the premise. The idea is to identify the amount of recyclable and non-recyclable waste generated and implement process improvements, which will result in a reduction in the amount of waste generated.

In addition, through the Conscious Disposal Program, we offer customers the possibility to dispose of expired or unused drugs, along with their leaflets and packaging, in 100% of our pharmacies. All drugs collected from pharmacies are sent to DCs and later, on a scheduled date, they are collected by a company approved by the pharmaceutical industry and taken for incineration.

This entire reverse logistics process is regulated by Executive Order No. 10.388, dated June 5, 2020, which establishes the guidelines and responsibilities of drug manufacturers and traders.

Providing our professionals with all the knowledge necessary to deal with this work demand in our pharmacies is also essential for the program to be successful. We are committed to ensuring that 100% of pharmacies have access to our Conscious Disposal program and to reaching a total of 3,000 tons of collected pharmaceutical waste by 2030.

Since 2021, we have accumulated a total of 613 tons of drugs disposed of. To achieve our commitment, it is essential to engage customers and society. Therefore, we invest annually in awareness campaigns with the aim of influencing more and more people to dispose of their drugs correctly. To monitor the quarterly results of this commitment, access the 2030 Commitments tab. (link para a aba)

Our pharmacies serve as Voluntary Delivery Points (PEV) for batteries and cells to the community, in compliance with the requirements of CONAMA Resolution no. 401, dated November 4, 2008, regarding the role of retailers in collecting these items disposed of by the population. The program is carried out in partnership with Green Eletron, a company that manages the reverse logistics of electronics, and is present in 100% of pharmacies. After collecting batteries and disposing of them in our DCs, we partner with a specialized outsourcing company for recycling purposes. In 2023, we totaled 9.54 tons of cells and batteries properly directed to final disposal.