Acessibilidade
A+
A-
Institucional

Global Reporting Initiative

Data pertaining to 2023
Overview Universal Standards Topic Standards - Economic Tópicos materiais - Environment Tópicos standards - Social

Tópicos standards - Social

Seta para baixo
Customer Privacy
GRI 418-1
Substantiated complaints concerning breaches of customer privacy and losses of customer data

We adopt the best market practices to ensure information security through frameworks such as NIST, CIS Controls, and ISO/IEC 27001:2022, among others. To strengthen our incident detection and response capabilities, we have: • 24/7 monitoring of security events from a Security Operation Center (SOC); • Monitoring of potential data leaks using DLP (Data Loss Prevention) tools; • Use of EDR (Endpoint Detection and Response) agents across the entire cluster of workstations, servers and containers; • Technologies supported by the Zero Trust Architecture, such as logical microsegmentation; • Cyber insurance for critical incident response; • Business Continuity Management System, comprising plans for the continuity of information security in adverse situations; • Periodic tests to identify potential vulnerabilities and cyber crisis reporting and management simulations. In the event of incidents that lead to data leakage, we have a Security Incident Management Policy and a Policy for Security Incident Reporting to the ANPD and Data Holders. As in previous years, in 2023 no cybersecurity incidents were recorded, whether regarding data leaks or interruption of operations.

© 2024 RaiaDrogasil – Todos os direitos reservados.  |  Produzido por Plank
Português Português English English