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Data pertaining to 2024
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Patient health outcomes

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GRI HC-DR-260b.1
First fill adherence rate

AWe do not have treatment adherence rates; however, we implement actions that promote adherence. As part of our career programs aligned with the strategy to transform pharmacies into centers for comprehensive health promotion, we continuously train all professionals. Additionally, we now offer free pharmacotherapeutic monitoring services by phone as part of our development programs. We also provide the option to subscribe via digital channels, allowing customers to select their medications and desired delivery frequency. We offer the Dose Certa Program, where customers can choose to receive their medications organized by day and time in a personalized box. Finally, we invest in startups that support the business with technological solutions and processes to accelerate growth, such as Cuco Health, a B2B company focused on developing digital access and treatment adherence solutions for the pharmaceutical industry.

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