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GRI HC-DR-260b.2
Description of policies and practices to prevent prescription dispensing errors

We have a Good Pharmaceutical Practices Manual that guides pharmacists to assess the following aspects on prescriptions: legibility and absence of erasures or amendments, patient identification, medication identification, concentration, dosage, pharmaceutical form and quantity, dosage regimen, treatment duration, place and date of issuance, and the prescriber’s signature and registration number with the relevant professional council.
At the time of dispensing, pharmacists must also verify the medication’s identification, expiration date, and packaging integrity. If any issues or doubts arise during prescription evaluation, the prescriber is contacted, in accordance with RDC N.º 44/2009.
The dispensing of generic and/or similar medications, concerning interchangeability, is performed according to specific legislation.
According to RDC N.º 52, dated November 14, 2013, the Unique Registration Number (RMS), issued by the Ministry of Health under paragraph 3 of Article 16 of Law N.º 12,871/2013, is valid to replace the registration number with the Regional Medical Council (CRM) in notifications of prescriptions, special control prescriptions, antimicrobial prescriptions, or any other situations where such registration number is required by health regulations.

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