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Data pertaining to 2023

Overview Energy management in retail Management of controlled substances Drug supply chain integrity Activity metrics Patient health outcomes Data security and privacy

Patient health outcomes

GRI HC-DR-260b.3

Total amount of monetary losses as a result of legal proceedings associated with prescription dispensing errors

In 2023, we identified 18 cases of prescription dispensing errors, which generated monetary losses equivalent to around BRL 43,000.00. We mapped cases in which prescriptions were forged; in such situations, there is no legal obligation for RD Saúde to act, but we may be asked to assist in potential investigations.