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Material Themes

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Data pertaining to 2023
Introduction Employee integral health and safety Healthy customers Community development Promotion of diversity and inclusion People management Products and services Ethics, compliance and data privacy Waste management and reverse logistics Climate actions Resource consumption

Our biennial materiality analysis, last conducted in 2022, identifies relevant and priority areas of social and environmental impact related to our business. It systematically captures risks, opportunities, and trends in the sector and society, based on an in-depth study.
In this panel, you can check details about our management of each of these themes. Check disclosure 3-1 on the GRI tab for more details on the definition of material themes.

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Themes

Employee integral health and safety

Management of employees’ health and safety, prioritizing the main negative impacts: falls on same level (sprain, fracture, slipping), accidents with machines (forklifts and shelves) and commuting accidents. It also considers initiatives aimed at promoting and monitoring the integral health of employees, in the physical, mental, spiritual, social, and environmental dimensions.

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Healthy customers

Positive impact by expanding accessibility to health services and reinforcing the role of pharmacy in primary care and in disseminating knowledge about healthy habits and disease prevention. Responsibility for correct guidance on the use of drugs and for taking care to avoid the sale of products after their expiration date, in addition to complying with the requirements for the sale of prescription drugs and ensuring the quality of the pharmaceutical services offered.

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Community development

Direct and indirect job creation, in all locations where we operate, both in pharmacies and in logistics, positively impacting not only our team but the local economy, including the payment of taxes and fees. Being part of the RD Saúde team also means, for most, entering the labor market and an opportunity for professional development. Furthermore, the Company’s purpose – “Together for a healthier society” – guides philanthropy initiatives for integral health in the communities.

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Promotion of diversity and inclusion

Affirmative actions and programs that allow a more diverse portion of society and minority groups to have opportunities for employment, income, training and professional development, as well as initiatives that promote inclusion, especially for black people, persons with disabilities, LGBTI+, women and the 50+ audience.

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People management

Employee retention initiatives, essential for the quality of services provided, such as compensation practices and benefits, professional development training and career plans to manage turnover, especially in the operations area.

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Products and services

RD Saúde’s role as an innovation platform that creates business models to take care of the population’s health, promoting products with sustainability attributes and developing their value chain, considering the expansion of private label portfolios.

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Ethics, compliance and data privacy

Dissemination of the principles that govern the relationship between RD Saúde and its stakeholders, including the fight against labor and human rights violations in the supply chain, and compliance with laws and regulations. The topic also considers RD Saúde’s measures to prevent negative impacts related to the improper use of customer, supplier, and employee data; cyber-attacks and system failures.

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Waste management and reverse logistics

Reverse logistics and circular economy measures to reduce waste generation throughout RD Saúde’s chain, including the distribution of plastic bags by pharmacies and the disposal of packaging and drugs by customers.

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Climate actions

Measures adopted by the Company to monitor and reduce its emissions, including Scope 3 ones, as well as facing the threats of climate change.

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Resource consumption

Energy consumption – per sources – by the entire pharmacies network, especially for lighting, refrigeration, and fuel consumption by logistical operations; in addition to water consumption by pharmacy operations, distribution centers and corporate.

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