The Company’s ability to protect the personal and confidential data of its customers, professionals, and partners.
Professionals, customers and business partners
GRI: 418-1
SASB: HC-DR-230a.1
Protecting the data of our customers, employees, and partners is a strategic priority. We operate in compliance with the Brazilian General Data Protection Law (LGPD) and with leading information security practices, ensuring confidentiality, integrity, and availability of information.
We rely on a robust privacy governance structure, supported by policies, technical controls, and cyber risk management processes. In 2024, we invested in data protection technologies, awareness training, and enhanced our incident response protocols—strengthening trust in our digital channels and services.
For more details on our data privacy initiatives, see the related indicators in this panel or in the Annual and Sustainability Report.